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Dawar

I need direct contact with elearnsecurity

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Dawar

Is there a way I can directly connect with ElearnSecurity via phone number because staff isn't replaying me on mail -_- it's been 3-4 days 

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StefanWAustin

I hope they will respond. I do not know a tel number, but you use google to find alternative ways. You are a pentester in information gathering is part of it :D

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Dawar

ah ok i think i should file a dispute against elearnSecurity -_- if they didn't replay me for one or two days do you thinks its a good idea because right now I am exhausted ?

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StefanWAustin

Did you sent more than 1 email? You will lose your position.... and you have to wait again.

You can file a dispute, but ... now they have 30 business days to respond :D

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Dawar

maybe 2 or 3 Email lets see what happen. But right know they responded me on Facebook .Hope they will resolve my issue 

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StefanWAustin
1 minute ago, Dawar said:

maybe 2 or 3 Email

That is why... sent only one email.

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Dawar

okay Thanks I will sent only 1 in future if needed

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ahadi

What kind of help do you need?

Let me know and I'll see who is responsible for that.

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SOLUTION-DESIGNER
15 hours ago, ahadi said:

What kind of help do you need?

Let me know and I'll see who is responsible for that.

Hi Ali, 

I have a similar situation, I need assistance from eLearnSecurity Support Team combining two accounts. I have purchased a few courses via one account and mistakenly purchased Labs under a different account.

I contacted a couple of times already and didn't receive any response yet. Could you please help.

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StefanWAustin
1 hour ago, SOLUTION-DESIGNER said:

couple of times already

Send one single email. If you send a mail a second time, you are losing your position and you have to wait again.

I think on facebook is a chat.

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ahadi

Hi @SOLUTION-DESIGNER

No worries, I will check who is responsible for that and ask them to reach out to you.

If you do not hear anything by Wednesday, please send me a DM and will check again.

 

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ahadi

BTW, to make things easier; please DM your email you used to register.

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