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Guest Omar Aljohani

PTS

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Guest Omar Aljohani

why its so difficult to contact someone here anyways, I have purchased a PTS course $499 in July27th2019.

I decided to start it awhile ago the problem is the material never shows up! And I did because it was in sale but i found same price However i was busy with school.

The last thing I did I purchased and got the receipt in my email.

what i have to do? i wanna start the course as soon as possible because its end in This july27th2020 because the access is one year i think and thats what my friend told me.

i wanna know step by step what to do after activate my account? still i go to elearnSecurity website they want me to do purchase again while i should have the start material by now.

HELP

THANKS!

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StefanWAustin

Check your invoice email. You have to log in via that email, because the course is connected to that email.

At the moment, you are a guest and as a guest you do not have access to PTS. During your payment process, your account was created. LogIn with that email. If you forgot your password, reset it.

You have unlimited access to the material. Most likely you bought the elite version, therefore your voucher is unlimited valid.

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Guest Omar Aljohani

THANKS, but i logged in as a member? so should the material show up or what i have to do?

The invoice email just show the receipt and Caendra email there is only member ship access link!

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Guest Omar Aljohani

There are no virtual labs associated to your account.

Get a training course with Hera Lab here.

this is what says everytime I try to click on virtual laps! 

there is a step I'm missing to get my material course.

When I click on courses in my member area its show that i have tp do payment again while I have receipt and i did purchased that 11 month ago keep in mind!

you think this is why it disappear? if so what I can do.

I dont remember I have seen the material when I activated my account 11 month ago.   

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StefanWAustin
20 minutes ago, Guest Omar Aljohani said:

step I'm missing to get my material course.

Yes, you have to log in, this step is missing. Go to:

https://www.elearnsecurity.com/course/

image.png.ed156a08a6339e0e813b18988d7354b1.png

If you do not have an account, sign up but you have to use the right email address (invoice).

image.png.b97b80a124bd70426b9aadabf60f6d86.png

 

image.png.fb2cf1674fa8cf35826797b988783e58.png

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