samueleleotta 1 Report post Posted May 2, 2018 Hi at all! I have a problem with new site graphics: I don't find the My Shipment area, is it normal? Thank you! Quote Share this post Link to post Share on other sites
steve6378 11 Report post Posted May 2, 2018 Hi, Same here, can't find shipment area when i tried to give my address for certificate posting. Quote Share this post Link to post Share on other sites
Paolo 11 Report post Posted May 2, 2018 Hi Samuele, no, it isn't normal. I can see my Shipment area, with all my shipments. You need to contact Elearnsecurity support to have a response that can solve your problem. Also for @steve6378 , if you have the same problem, you need to contact the eLearnsecurity support. Paolo Quote Share this post Link to post Share on other sites
steve6378 11 Report post Posted May 2, 2018 Thankyou @Paolo 1 Quote Share this post Link to post Share on other sites
riposte 1 Report post Posted May 2, 2018 I just had an email response from ELS support that said the My Shipment option is not available in the new site, and I was asked (and did) send them the shipping details and certificate name. Quote Share this post Link to post Share on other sites
Paolo 11 Report post Posted May 3, 2018 Which version of the course PTS you have purchased? Quote Share this post Link to post Share on other sites
riposte 1 Report post Posted May 3, 2018 In my case its PTSv3 Quote Share this post Link to post Share on other sites
juanitobones 0 Report post Posted May 7, 2018 Same here! I don´t see the Shipments area, it is my first cert. @Paolo Maybe yoy can see the Shipments because you did any cert before the change. Can anyone solve the problem? Quote Share this post Link to post Share on other sites
Paolo 11 Report post Posted May 8, 2018 Yes, it is possible, but I don't know. If you want a specific response, you need to contact directly the support. Paolo Quote Share this post Link to post Share on other sites
