eJPT exam lab doesn't start

[martin.bruchon 0]

Hi,

I wanted to start my eJPT certification process at 8h00, but the lab is not starting. The status still "allocating".

I need help...

Thank you

[osamoh 0]

im facing the same issue send an email to support

 

[martin.bruchon 0]

@osamoh Thank you for your reply. What is the mail address ?

[reubenthomas107 1]

Same issue @martin.bruchon. Is it working for you now?

[martin.bruchon 0]

@reubenthomas107 nope still not working. I contacted support@elearnsecurity.com but no response for the moment, I fear to receive support on Monday after my deadline...

[martin.bruchon 0]

@reubenthomas107 @osamoh The answer of eLearnSecurity support team :

Quote

We are aware of the issue and are working diligently to resolve it. We don’t have an ETA however we’re hopeful everything will be corrected shortly.

 

[reubenthomas107 1]

Thanks @martin.bruchon for sharing this & Goodluck with the exam. Hope its up soon!

[mail.divyalakshmi.p 1]

Hi Team,

eJPT labs are not working, i am in the middle of the exam and the labs are not starting.

[martin.bruchon 0]

@mail.divyalakshmi.p Ok thank you for your feedback. Do you think we will have a time extension ? Or the possibility to try later ?

[presley_jeremy 0]

My time limit expired, and I lost 12 hrs (20% of the allotted time). My exam automatically submitted, and it said I failed since I didn't get to answer 4 questions or review my answers. Still waiting to hear what the resolution will be. I better not have to retake the entire exam!!!

[martin.bruchon 0]

@presley_jeremy hard to hear... hope all will be alright

[Guest svartbrand]

My eCPPTv2 exam labs have been "starting" for the past 4h.

I called INE and was informed that the issue will take 'a couple days' to resolve.

[martin.bruchon 0]

Ok thank you for this information.

[martin.bruchon 0]

My lab is started after 10 hours !!!

[Guest feras]

I'm in the middle and VPN is not working