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Guest Hein Htut

Cannot Upload eCIR Report, 500 Internal Server Error!!

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Guest Hein Htut

I cannot upload "eCIR Incident Response Report" because of 500 Internal Server , the expire time is 24 June,2022 15:44 UTC, I still left only one hour and cannot upload error code is 500.(Internal Server error). I've been trying all the possible way to upload the report, but didn't work. 

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skshivamk1998

My certificate also failed to generate, maybe API service is down

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huang_jian_wei

Having issues uploading my eMAPT POC as well. Trying to reach the staffs through a support ticket.

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lukasz.maciejewski

I have same problem,

Issues with uploading my eWPTXv2 exam report. 
Same message every time: "An error occured with your request." when trying to upload a file.


Expire time is: Jun 25 2022 10:26:07 (UTC) :/

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huang_jian_wei

Anyone else facing the same issues? any resolutions?

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skshivamk1998

We all are facing, waiting for the team to fix this

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lukasz.maciejewski

Looks like a server problem. Or maybe it is the last step of the exam ;P
I have created support ticket, so there is nothing left but to wait.

Hm... 
I was not even able to upload here a screenshot showing server reply: Server timeout waiting for the HTTP request from the client.

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benjamineygenraam

Same here

not able to upload my eCPPTv2 report.

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Beladi909

I'm facing the same issue as well. (Trying to generate my certificate).

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owiii.rao
22 hours ago, lukasz.maciejewski said:

Looks like a server problem. Or maybe it is the last step of the exam ;P
I have created support ticket, so there is nothing left but to wait.

Hm... 
I was not even able to upload here a screenshot showing server reply: Server timeout waiting for the HTTP request from the client.

any update on this issue? I am having same problem

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lukasz.maciejewski
30 minutes ago, owiii.rao said:

Please update ?

Hi,

I have created a ticket in the support:
"A new inquiry has been opened
Thank you for contacting INE!

Your message has been received and will be reviewed by our staff shortly. For most inquiries, you can expect to receive a reply within 2-3 business days. We appreciate your patience as our team works to address your inquiry.

To add any additional information to this inquiry, please simply reply to this email, and the additional information will be automatically added."




I know it is frustrating, but there is nothing left but to wait for support feedback.

And yes, because my exam report have not reach the examiner in time, my exam voucher as expired and I, for now, officially I have failed the exam.


 

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rahmat.nf42

I have the same problem, cannot upload the exam report

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Vishwanath

I have same problem, unable to upload my eCMAP exam report If it works for anybody please let us know.

I have mailed support team too and waiting for the same.

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shmo5e.222
On 6/25/2022 at 1:23 AM, lukasz.maciejewski said:

I have same problem,

Issues with uploading my eWPTXv2 exam report. 
Same message every time: "An error occured with your request." when trying to upload a file.


Expire time is: Jun 25 2022 10:26:07 (UTC) :/

could u till me what is your update coz I have same problem ?

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benjamineygenraam

I have officially failed the exam, cause I couldn't upload my report.

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lukasz.maciejewski
8 hours ago, shmo5e.222 said:

could u till me what is your update coz I have same problem ?

I got an answer from the support asking if the problem still exists. I sent them some details with the information that due to the upload problem I have not send the report on time, failing the exam. So yes, problem still exists.

Waiting for a reply...

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Vishwanath

I still have same issue, unable to upload report. And just now my voucher expired as the deadline is finished.

Still waiting for response from support team

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bryan.maxberry123

Is this still an ongoing issue?

I am getting the same server messages when trying to view my certificate using the Cert URL. 

 

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huang_jian_wei

Update: the upload function for the exams seems to be working now. 

 

 

 

 

 

 

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