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rahaf.m.alrehaili

I can’t access the exam lab

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rahaf.m.alrehaili

I'm currently taking my eJPT exam, and I just reset the lab

then, when I'm starting again, this error appears," Only one virtual lab can be running at a time. Before starting a new one, please shut down the following lab: eJPT Exam Scenario of eJPT. " and no other labs are open. Why I can't get access to the lab??

The time is running out. please any help in this issue https://drive.google.com/file/d/1U6kuMMVbI3T0sqZ_DPil8JTIzAFkrShs/view?usp=sharing

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aalanazi1.abdullah

the same error I have please what you did to solve this problem?

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jsequeira

I am currently having the same issue, how did you go around that?

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stabil

Same issue waptx exam. Anyone for help?

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brandonmaday

Having the same issue, EJPT... How are we meant to get tech help? It's unclear.

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jsequeira

Anyone knows how to contact support?

I still cant start the exam lab, just get the message: Only one virtual lab can be running at a time. Before starting a new one, please shut down the following lab: eCPPTv2 Exam Scenario of eCPPTv2.

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stabil

I send a few mail to support@elearnsecurity.com but we not in a business day so nobody answer me still. I can not join waptx exam lab for a day. I think we can not do anything except waiting. I hope they fix this systemic error and they will add to the time we lost.

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stabil

Does anyone have access to the exam labs? Anyone got the problem solved?

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stefancicos21

When I took the eCMAP exam last week this happened to me too. Just wait for a couple of minutes and you should be able to start the lab again. I used to spam the start button until it worked.

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antoniojorz

what a lack of respect with the client, there is no support chat or mail established during the exam guide, and the errors are from the beginning with the VPN, today 05/11/2022 I started the ewptx exam and the vpn does not access

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fl45hh

My eCPPTv2 exam lab VPN is stuck. Please help me as soon as possible. I already wasted 11 hour for nothing. I'm very disappointed. "Only one virtual lab can be running at a time. Before starting a new one, please shut down the following lab: eCPPTv2 Exam Scenario of eCPPTv2."

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toaslam3564
On 5/3/2022 at 1:10 AM, stefancicos21 said:

 

Error Message: "Only one virtual lab can be running at a time. Before starting a new one, please shut down the following lab: eCPPTv2 Exam Scenario of eCPPTv2."

I am also unable to access my eCPPtv2 exam lab.... Please reset the lab as soon as possible.

there should be a live chat room or support email to resolve lab availability issues for candidates.

 

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Guest raquel041095
On 5/3/2022 at 1:10 AM, stefancicos21 said:

When I took the eCMAP exam last week this happened to me too. Just wait for a couple of minutes and you should be able to start the lab again. I used to spam the start button until it worked.

Yes, the same for me. I restarted the lab because It was running too slow and got the same issue. I waited maybe 15 minutes and then It worked fine.

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Guest pwned

I got the same problem, i wait more than 30 minutes and the scenario not running, anyone knows how can solve it? 

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