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mohammedalzhrani

Didn't Receive The Exam After Paying!

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mohammedalzhrani

Hey guys, it's just after paying for the voucher I didn't receive anything related to the exam except the bill details on my email. I think the real reason for this bug because I didn't make an account when a purchased the voucher. So after paying,, I created an account and when I go to the exam section there is nothing! 

image.png.35cc78e78df67c59e15897707a8233a7.png

please help me if you have any solution.

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sohailaw98

The same thing is happeneing to me. Please help and reach out to us @elearnsecurity

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thowbikahamed2001
On 5/23/2021 at 5:57 PM, armin said:

yep same here

 

solved now

how you solved I have same issue here and I don't know what to do next ??

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Kaiser784

I have the same problem too, can someone look into this.

On 5/23/2021 at 5:57 PM, armin said:

yep same here

 

solved now

Can you please tell me how you solved it?

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miguelglara90

I have the same problem too. How u solved it?

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skavenger2

I'm in the same boat. Does anyone have a solution?

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Praveenkv

Same issue, how to solve this? Can someone help on this 

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skavenger2

I sent a message through the pop up chat on INE's website and they put my exam in my account, no questions asked

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Th3Wolfe

Same boat. I sent an email to support, waiting for them to reply. They need to be more specific about this in the purchasing instructions.

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Th3Wolfe
11 minutes ago, coolguytam2000 said:

What's the solution of this issue?

 @coolguytam2000 Email support@elearnsecurity.com and they'll add the exam to your account.

  • Thanks 1

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