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talalnasar

Certificate Issued on Wrong Name

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talalnasar

Hi,

I took the certificate from my company's account that was registered on another user's email address, however, before taking the exam I had changed the name in the profile. I did pass the exam but the certificate was issued on the name of the user whose account I used. How can I fix this issue?

 

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astronado


in the forum, i was readed there need send a mail to 
support@elearnsecurity.com or support@ine.com

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cyberstudent1982
On 5/13/2021 at 7:35 PM, talalnasar said:

Hi,

I took the certificate from my company's account that was registered on another user's email address, however, before taking the exam I had changed the name in the profile. I did pass the exam but the certificate was issued on the name of the user whose account I used. How can I fix this issue?

 

hi there, same issue with me. Was it resolved or did you give the exam again?

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