eJPT exam voucher

[Bazlar 1]

Having signed into elearn security and paid for the ejpt exam voucher, getting an email of the invoice as well. I have signed into elearn security and looked for the voucher under the exams tab on my profile and there is no voucher added. Nor is the exam voucher on any of the other tabs. Where should our exam voucher be?

Has anyone else experienced this problem?

If so, how do we best resolve this issue?

Thanks in advance for any help/ answers

[mirza.adam 0]

Hey

I just bought the exam voucher and even received the invoice. But i dont have it under the Exam section on my profile aswell.

 

I have this problem at the moment

I have no clue other then to just hope that my 200 bucks are not wasted for something i cannot take

 

Thanks in advance

[ogpimen 2]

Were you able to find your voucher? @mirza.adam @Bazlar

[mohammedalzhrani 0]

@Bazlar@mirza.adam

What happened guys did u find a solution ??? I'm stuck with this problem, I have no idea what to do except emailing the technical support..... 

[Bazlar 1]

Hi all,

 

Sorry for the late reply, how i solved this was by emailing support@elearnsecurity.com and they sorted the voucher issue out for me immediately. Once they emailed back i checked the exams tab and my voucher was there. Bare in mind if you do this over the weekend will probably have to wait for monday to roll around. 

 

Hope all you guys are doing well on the course/ exam